Frequently Asked Questions
Everything you need to know about your FIELDWORK experience.
How long does shipping typically take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are FIELDWORK garments sustainably produced?
Yes, we prioritize ethical manufacturing and use organic or recycled materials whenever possible to ensure our fashion has a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. Please contact our support team within 1 hour of purchase if you need to make changes.